HeatherVale Cleaners

Premium Textile Care in Manchester

Privacy Policy of HeatherVale Cleaners

This Privacy Policy describes how HeatherVale Cleaners collects, uses, and protects your personal information when you use our services or visit our online platform. We are committed to protecting your privacy and handling your data in an open and transparent manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

1. Information We Collect

We may collect various types of information, including personal data, to provide and improve our dry cleaning and textile care services. This information generally falls into the following categories:

2. How We Use Your Information

Your information is used for the following purposes:

3. Legal Basis for Processing Personal Data

We only process your personal data where we have a valid legal basis to do so, as defined by UK GDPR. This includes:

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. This includes using secure servers, encryption for sensitive data, and restricting access to personal data to authorised personnel only.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, we will retain customer transaction data for up to 7 years for tax and accounting purposes. Usage data for our online platform may be retained for shorter periods unless a longer retention period is required by law or for security purposes.

7. Your Data Protection Rights

Under UK GDPR, you have the following rights concerning your personal data:

To exercise any of these rights, please contact us using the details provided below.

8. Cookies and Tracking Technologies

Our online platform uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors are coming from. You can control cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our site.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

HeatherVale Cleaners

2847 Roseberry Lane

Suite 3A

Manchester, Greater Manchester

M14 5RT, United Kingdom

Phone: +44 161 555 4782

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